Home > Fireplace Blog > 10 Questions to Ask Your Fireplace Dealer Before Making a Purchase
A fireplace serves as more than just a decorative element in your home—it's a practical and energy-efficient solution for providing warmth while enhancing the ambiance of your living space. Whether you're considering a gas fireplace or an electric fireplace, selecting the right model demands careful consideration.
Asking the right questions will ensure you get the best option for your home. This guide covers the important questions to ask your fireplace dealer to help you make an informed decision.

1. Why Should You Ask Questions Before Buying a Fireplace?
A fireplace is an investment, and asking detailed questions can help you:
- Choose between gas fireplaces and electric fireplaces.
- Understand the installation process and requirements.
- Learn about energy efficiency and heating output.
- Identify potential costs beyond the base price.
- Ensure proper maintenance and longevity.
Being well-informed helps you pick the perfect fireplace that meets your needs and budget.
2. What Type of Fireplace is Best for Your Home?
There are two primary fireplace types to choose from:
- Gas Fireplaces – Uses a natural gas or propane gas for fuel.
- Electric Fireplaces – Plug-and-play options that require minimal installation.
Each type has unique benefits, energy efficiency levels, and installation requirements. Consulting your fireplace supplier will help you decide which option best fits your space.
Looking for a trusted dealer? Valor Fireplaces offers a network of authorized fireplace dealers across Canada and the United States. These experts can guide you through selecting the right gas fireplace for your home and provide professional installation services.
3. What Experience Do You Have Installing Fireplaces?
Your dealer's experience installing fireplaces is crucial for a smooth and safe installation. Ask:
- How many fireplaces have you installed?
- Do you specialize in gas fireplace installation or electric fireplace setup?
- What potential installation challenges should I expect?
Choosing an experienced fireplace supplier ensures that your new fireplace is installed safely and efficiently.
4. How Energy Efficient is This Fireplace?
Energy efficiency is a top priority when choosing a fireplace. Ask your dealer:
- What is the energy efficiency rating?
- How much heat output does this unit provide?
- Are there energy-saving features like thermostats or remote control settings?
A high energy efficiency rating means lower heating bills while keeping your home warm and comfortable.
5. What is the Total Cost, Including Installation?
The cost of a fireplace isn’t just about the unit itself. Ask your fireplace dealer about:
- Base price of the fireplace.
- Installation costs, including labor and gas line setup.
- Additional costs for venting, permits, and other factors.
Understanding all potential costs upfront will help you stay within your budget.
6. How Long Does Installation Take?
The time required for fireplace installation varies based on the model and home setup. Ask:
- How long does it take to install a gas fireplace?
- What about an electric fireplace?
- Are there common delays due to regulations or other factors?
While an electric fireplace is typically installed within a day, a gas fireplace may take longer due to venting and gas line requirements.
7. What Safety Features Does This Fireplace Have?
Safety should be a top concern. Ask about:
- Overheat protection and automatic shut-offs.
- Safety barrier screens to prevent burns.
- Compatibility with smoke and carbon monoxide detectors.
Making sure your fireplace meets all legally required safety standards is essential for your home's protection.
8. What Maintenance Does This Fireplace Require?
Different fireplaces have different maintenance needs. Ask your fireplace dealer:
- Does this fireplace require regular venting maintenance?
- How many times per year does the fireplace require maintenace?
- What are the long-term maintenance costs?
Electric fireplaces require minimal maintenance, while gas fireplaces require annual maintenance for optimal performance.
9. What Are My Style Options?
A fireplace should complement your home's interior. Ask about:
- Wall-mounted vs. built-in fireplaces
- Brick, stone, or contemporary designs
- Customization options like mantels, hearths, and trims
The right style ensures your fireplace becomes a standout feature in your home.
10. Is There a Warranty or Service Plan?
A fireplace is a long-term investment, so knowing your warranty details is crucial. Ask:
- What warranty coverage comes with this fireplace?
- Are extended service plans available?
- Who is responsible for repairs and maintenance?
A solid warranty helps protect you from unexpected costs down the road.
Master Checklist: Questions to Ask Your Fireplace Dealer
Fireplace Selection
- What type of fireplace (gas or electric) is best for my home?
- What are the energy efficiency ratings of this model?
- What heat output can I expect?
- Does this fireplace have smart or remote control features?
Installation & Safety
- What are the installation costs, including permits and labor?
- How long does the installation process take?
- What venting requirements or regulations apply?
- What safety features does this fireplace include?
Cost & Maintenance
- What is the total cost, including installation and extra fees?
- What maintenance does this fireplace require?
- What are the fuel or electricity costs over time?
- Are there warranty or service plans available?
Customization & Style
- What style options are available (wall-mounted, stone, brick, etc.)?
- Can I customize the mantel, glass doors, or finishes?
- Will this fireplace fit well in my room’s layout?
By using this checklist, you can confidently choose a fireplace that meets your budget, heating needs, and home aesthetic.
Conclusion: Make the Right Choice with a Valor Fireplace Dealer
A fireplace is an excellent addition to any home, but making the right choice requires careful research. Whether you prefer a gas fireplace or an electric fireplace, discussing installation, costs, and energy efficiency with your fireplace dealer will ensure you find the perfect fireplace for your space.
Looking for a trusted dealer? Valor Fireplace Dealers in Canada and the United States offer a range of high-quality gas fireplaces with expert guidance on installation, energy efficiency, and customization. Visit your nearest Valor dealer today to explore your options!
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