Maintaining Your Fireplace

A quick guide on cleaning and maintaining your Valor gas fireplace

Cleaning Guidelines

Your owner's manual includes instructions on routine maintenance such as glass cleaning and replacement of batteries in your remote receiver and handset. Scheduling a regular maintenance check with your dealer helps to ensure safe and efficient use as well as maximizing the service life of your fireplace.

Glass Fireplace Window

One of the by-products of the combustion process in a gas appliance is a mineral which can show up as a white film on the ceramic glass of the viewing door. The composition of the deposit varies with location and time. It is believed to be associated with the varying sulphur content of the gas. You may have the problem intermittently.

We have consulted with ceramic glass manufacturers and they cannot offer a definitive solution to this problem. Dealers have tried various cleaning products with varying results. This is a problem beyond our control and is not covered under warranty.

As shown in the photo, Dan carefully removes the glass window (after the fireplace has cooled down) before cleaning the fireplace.

Cleaning the Glass

Always securely replace the window and the barrier screen before lighting. Ensure that you DO NOT USE Windex or ammonia based cleaners to clean the window.


Barrier Screens

Our barrier screens are easy to clean, simply use a soft brush to get rid of dust and grime.

Cast Iron Stove Body, Front Trim, Fret

The matte cast iron parts can be brushed clean. The enamelled cast iron parts can be cleaned with mild soap and water then dried with a lint-free soft cloth.

Concrete Stove Body, Surround Trim

Clean the concrete stove body or surround trim by dusting down the surface regularly with a soft brush and occasionally follow up with a wipe over with a wet cloth. A sealer has been applied to the surface, no alcohol/solvent based cleaning agents nor polishes should be used.

Dry stains can be removed using a white or light colored cloth with mild soap and warm water when the material is cool, then dried immediately. If the stain is hard to remove, use a white or light colored synthetic scrub pad (not steel wool) and dry immediately. In case of an accidental spill, soak up the liquid immediately with a dry cloth and follow up with a wipe down with a wet cloth.

Firebox, Ceramics and Burner

Dust can be brushed from the ceramic logs/rocks and firebox walls after removing the front unit and opening the window. When cleaning, make sure that no particles are brushed into the slots of the burner.


We strongly recommend replacing the batteries in your receiver and remote control at least once a year for optimal performance. If your Valor has a battery box extension, do not install 4 additional batteries in the receiver, as this could damage the controls.

Glass Shards

Clean glass by putting them in the dishwasher for a cycle. Ensure they are completely dried before putting them back in the fireplace.

Steel Surrounds and Trims

Clean steel surrounds and trims with mild soap and warm water on cooled surfaces only. Any alcohol/solvent base cleaner will weaken the coating and damage it.

Safety Information

Fireplace surfaces, in particular the glass viewing window, are extremely hot during operation and will remain hot for a period of time after the fireplace is turned off. Included with your purchase, a Valor Barrier Screen is recommended at all times. Install an approved aftermarket safety gate to keep toddlers, young children and at-risk individuals a safe distance from the fireplace.



About Valor

Warming homes since 1890, Valor continues to set new standards in gas fireplace efficiency, comfort control and fashionable design. Our mission is to be a leader in the design and production of innovative, energy-efficient home comfort products.